Clinic systems, patient portals and apps that run your practice, plus authorised medical data that trains better AI.

Trusted by private hospitals, clinics and diagnostic providers to build the systems that run patient care.

One Digital Backbone for Clinics, Patients and Care Teams

Appointments sit in one tool, records in another, and patients call to ask the same questions. We connect it all and put AI on top.

  • Clinic Management Systems: Appointments, patient records, billing, pharmacy and lab orders in one secure system.
  • Patient Portals: Reports, prescriptions, bookings and payments for patients, on web and mobile.
  • AI-first Healthcare Websites: Doctor search, service finder and AI answers that turn visitors into appointments.
  • Phone AI & Reminders: Voice agents and WhatsApp, SMS and email reminders for bookings, reports and follow-ups.
  • Healthcare Mobile Apps: iOS and Android apps for patients, doctors and home-care teams.
  • Medical AI Datasets: De-identified, authorised pathology and radiology data, linked and labelled for AI training.
Patients and care teams connected through one clinic system and AI assistant

Go-Live Framework

1
Step 1: mapping patient and clinical flows

Discover

Map patient and clinical flows.
Audit HIS, EMR and lab systems.
Pick one use case.
2
Step 2: connecting hospital, EMR and lab systems

Connect

HIS, EMR and lab feeds.
Doctor and service data.
Roles, consent and access.
3
Step 3: piloting in one clinic or department

Pilot

Launch in one clinic or department, and measure bookings, no-shows and wait times.
4
Step 4: scaling across branches and specialities

Scale

Roll out across branches, specialities and channels, with a dedicated team for support.

One Source of Truth

Appointments, records and reports come straight from your clinic system, so staff, patients and AI agents always see the same information.

Private AI for Patient Data

Patient records stay inside your private LLM and your own cloud. AI answers come from your approved content, not the public web.
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Healthcare Channels & Integrations

  • Chat: website, patient portal, WhatsApp
  • Voice: SpiderX Phone AI for bookings and enquiries
  • Reminders: SMS, email, WhatsApp templates
  • Hospital (HIS) and EMR systems via APIs
  • Lab (LIS) and radiology (PACS) systems
  • Payment gateways and insurance workflows
  • LLMs: Claude, OpenAI, Gemini
  • Doctor directories and service catalogues
  • SSO: SAML, OAuth, Azure AD
Healthcare systems and platforms Web Spiders integrates with
Healthcare teams connected through digital and AI systems

Built for healthcare providers

Where it works:

  • Hospitals & Multi-speciality Chains
  • Clinics & Day-care Centres
  • Diagnostic & Pathology Labs
  • Radiology & Imaging Centres
  • Pharmacies & Home Care
  • Health-tech & AI Labs
  • And more..

Why Healthcare Providers Choose WS

Full clinic management systems, built and supported by WS.

  • Patient portals and AI-first websites for private healthcare.
  • Our own AI products: SpiderX Phone AI and private LLMs.
  • Authorised, de-identified pathology and radiology datasets.
  • ISO 27001 and ISO 9001 certified delivery.
  • Teams in Kolkata, San Jose, London and Singapore.

What We Build for Healthcare

From the front desk to the lab, the patient's phone and the AI model.

Clinic Management System

Patient Portals & AI-first Websites

Healthcare Mobile Apps

Pathology & Radiology Datasets

Our Healthcare Work

Doctor with a patient at a private clinic, healthcare client work by Web Spiders

Healthcare Providers

  • A full clinic management system covering appointments, records, billing, pharmacy and lab, built and supported by Web Spiders.

  • Comprehensive portals for private healthcare, with AI-first websites that help patients find the right doctor and book care.

  • Connected pathology and radiology datasets, de-identified and approved for AI training. Web Spiders AI Data Services, for AI labs and health-tech teams

Deliver better patient care and smarter operations with AI and WS. Contact us today!

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Built on experience.
Driven by impact.

200+
Professionals across 4 countries
500+
Clients Served Globally
ISO
27001 & 9001 Certified
85%
Returning clients across industries

AI for Healthcare: Frequently Asked Questions

Can you build a full clinic management system?

Yes. We have built complete clinic management systems covering appointments, patient records, billing, pharmacy and lab orders, and we connect them to the tools you already use.

Is patient data safe with AI?

We deploy private LLMs inside your own AWS, Azure or Google Cloud environment with role-based access, and patient data is never used to train public models.

What is an AI-first healthcare website?

A website where patients find the right doctor or service, ask questions in plain language and book an appointment, with AI answers drawn only from your approved content.

Do you build patient and doctor mobile apps?

Yes. We build iOS and Android apps for appointments, reports, teleconsultation, reminders and payments, connected to your clinic system.

What medical datasets do you provide for AI?

De-identified pathology and radiology report datasets, connected across each patient's journey, sourced with documented authorisation and approvals, and labelled to your specification.

How do we start?

Most providers start with one use case, such as online booking with AI or a patient portal pilot, then scale across branches and specialities.

Do you work with healthcare providers outside India?

Yes. We have offices in Kolkata, San Jose, London and Singapore, and our systems support multiple regions and languages.

Get in touch

Let's work together

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Contact Web Spiders about healthcare systems and AI