25+ years building secure, high-traffic platforms for 200+ global clients, with in-house security testing.
One AI Layer for Service, Sales and Collections
Customers want answers now, and regulators want proof of every conversation. Our AI agents deliver both, inside your own cloud.
- Phone AI Agents: Inbound service, reminders, KYC follow-ups and collections calls, 24/7.
- Multimodal Chatbots: Chat, email, voice and avatar with CRM context and human handoff.
- Follow-Up Agents: Persistent nudges on WhatsApp, SMS, email and voice until the task is done.
- Private LLM: GPT or Claude in your own cloud, answering from product and policy documents.
- Conversation Analytics: Every call scored for sentiment, intent, QA and compliance.
- Secure Portals & Apps: Customer portals, intranets and banking-grade mobile apps.
Go-Live Framework
Discover
Agree consent rules.
Set data residency.
Secure Build
Connect via approved APIs.
VAPT before launch.
Pilot
Scale
One Customer Memory
Built for the Audit
Banking Channels & Integrations
Chat: website, app, WhatsApp Business- Voice: SpiderX Phone AI, IVR and telephony
- Follow-ups: SMS, email, WhatsApp templates
- Core banking via APIs and middleware
- CRMs: Salesforce, Dynamics 365, HubSpot
- Loan origination and management (LOS/LMS)
- LLMs: Claude, OpenAI, Gemini, in your cloud
- KYC, payment gateways and payment links
- SSO: SAML, OAuth, Azure AD
Built for every part of financial services
Where it works:
- Retail & Private Banks
- Small Finance & Co-op Banks
- NBFCs & Digital Lenders
- Wealth & Broking Platforms
- Payments & Cards
- Fintech Startups
- And more..
Why Banks & Fintechs Choose WS
Built for regulated, high-volume service.
Meet Your AI Banking Agent
Service, onboarding and collections, with every word on record.
Customer Service Agent
KYC & Collections Follow-Up Agent
Secure Portals & Mobile Apps
QA & Compliance Analytics
Serve every customer faster, with a full audit trail, with AI and WS. Contact us today!
Request A MeetingContact UsBuilt on experience.
Driven by impact.
AI for Banks & Fintech: Frequently Asked Questions
Does customer data leave our environment?
No. We deploy models and data pipelines in your own AWS, Azure or Google Cloud account, and you control access, logs and retention.
Can it meet RBI, MAS, DPDP or FCA expectations?
We design for consent, data residency, audit trails and human oversight. Your compliance team signs off each journey before launch and keeps regulatory responsibility.
Can the voice agent handle collections calls?
Yes. It runs reminder and collections calls within approved scripts, calling hours and consent rules, and passes disputes and sensitive cases to a human.
Will it work with our core banking and CRM?
Yes, through APIs or middleware. We work with Salesforce, Dynamics 365 and HubSpot, and connect to loan, KYC and payment systems.
Do you test security before go-live?
Yes. Our team runs VAPT on web apps, APIs and networks, and findings are fixed and retested before launch.
How do we start?
Most teams start with one journey on one channel, such as payment reminders by phone or onboarding on WhatsApp, then scale after review.
Which languages are supported?
Our chat and voice agents are multilingual, and we configure and test the languages your customers use before launch.
Get in touch
Let's work together
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