Trusted by Mitsubishi Motors and 200+ global brands to build digital platforms for dealers, service and customers.
One Digital Backbone for Dealers, Service and the Plant
Dealers wait for prices, technicians hunt through manuals and plant data sits unused. We connect it all to your ERP and put AI on top.
- Dealer & Distributor Portals: Orders, pricing, stock and marketing assets on secure headless Drupal.
- After-sales AI: Spec questions, service bookings and spare-part identification, 24/7.
- AI Over Your Documents: Private LLMs answer from manuals, catalogues and SOPs, with sources.
- Phone AI & Follow-Ups: Voice agents and WhatsApp, SMS and email follow-ups for leads, quotes and service.
- IoT & Plant Dashboards: Machine and sensor data live, with plain-language analytics on top.
- Field Service Apps: Mobile apps for technicians and sales teams, synced with your CRM.
Go-Live Framework
Discover
Audit ERP and CRM.
Pick one use case.
Connect
Manuals and parts data.
Roles and access.
Pilot
Scale
One Source of Truth
Private AI for Your IP
Manufacturing Channels & Integrations
Chat: website, dealer portal, WhatsApp- Voice: SpiderX Phone AI for service and dealers
- Follow-ups: SMS, email, WhatsApp templates
- ERP systems via APIs or middleware
- CRMs: Salesforce, Dynamics 365, HubSpot
- IoT platforms and machine data
- LLMs: Claude, OpenAI, Gemini
- Parts catalogues and technical manuals
- SSO: SAML, OAuth, Azure AD
Built for industrial businesses
Where it works:
- Industrial Equipment & Machinery
- Engineering Goods & Components
- Chemicals & Materials
- FMCG Manufacturing
- Electronics & Electricals
- Automotive OEMs & Suppliers
- And more..
Why Manufacturers Choose WS
25+ years building enterprise platforms.
What We Build for Manufacturers
From dealer enablement to after-sales and the plant floor.
After-sales & Parts Assistant
Lead & Quote Follow-Up Agent
AI-first Dealer & B2B Portals
IoT & Plant Analytics
Our Manufacturing Clients
Mitsubishi Motors
Drupal application platform and identity management, built and supported by Web Spiders.
Smooth migration from the legacy platform to the new website, to the client's full satisfaction.
“A young, creative team, dedicated and result minded.” CIO, Mitsubishi Motors Europe
Drive faster dealer sales and smarter after-sales with AI and WS. Contact us today!
Request A MeetingContact UsBuilt on experience.
Driven by impact.
AI for Manufacturing: Frequently Asked Questions
Can you integrate with SAP or our existing ERP?
Yes. We connect portals, chatbots and dashboards to your ERP through its APIs or middleware, so prices, stock and order status stay in sync with your system of record.
Is our technical data safe with AI?
We deploy private LLMs inside a controlled AWS, Azure or Google Cloud environment, and your manuals and drawings are never used to train public models.
Can the chatbot help identify spare parts?
Yes. It searches your parts catalogue by description or part number, checks availability and raises a request or service booking.
What is an AI-first dealer portal?
A secure portal where dealers and distributors place orders, check pricing and stock, and ask an AI assistant questions in plain language, all connected to your ERP.
Can you use data from our machines?
Yes. Our IoT services bring sensor and machine data into live dashboards that teams can query in plain language.
How do we start?
Most manufacturers start with one use case, such as an after-sales assistant or a pilot dealer portal, then scale across regions.
Do you work with dealers outside India?
Yes. We have offices in Kolkata, San Jose, London and Singapore, and our portals and assistants support multiple regions and languages.
Get in touch
Let's work together
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