WS Group Career
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Cutting-edge tech, high-performance teams and latest tools adoption. Fun too.

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General Manager - IT

WS Group is a leading Mobile apps and AI Bots company with headquarters in New York and offices in London, Singapore & India. With a singular focus of driving "user engagement", the products & solutions span multiple industries and channels It is a premier bots and machine learning company that helps brands leverage the promise of AI. This is a unique products company in East India with a focus on building cutting-edge AI-enabled products for Enterprise.

It has over 250 professionals across AI & Mobile stacks in Microsoft and Open Source frameworks. Offices are spread across Singapore, London & New York, Kolkata.

Kolkata new office is one of its kind located in IT heart of the city Rajarhat with approx. 50,000 sq ft work space including yoga, lunch, library and over 4000 sq ft of recreation and relaxation space.

WS Group is a certified partner system integrator of

  • Sitecore
  • Drupal
  • Adobe Solution Partner
  • Kentico
  • Microsoft Gold Certified Partner
  • EPiSERVER and ektron

Web Spiders is looking for a General Manager for its Rajarhat office. The candidate will be responsible for growing Web Spiders’ business globally as well as maintaining existing customer relationships. Resource allocation and management will also be part of the responsibilities. Overall, the candidate will need to handle multiple projects and ensure their success through efficient management of resources and deliverables.

Prior Experience: Minimum 5+ years of Total Experience in IT and software services Industry

Location: Kolkata (Rajarhat)

Responsibilities

  • Effective Interaction with senior executives to drive strategy

  • Develop and manage high performing teams

  • Foster multi-function collaboration, maximize employee commitment and Lead change

  • Should possess exceptional leadership & analytical skills

  • Good communication and interpersonal skills

  • Excellent People management skills

  • Attention to details

  • Leading & Mentoring Continuous Improvement Projects

  • Planning, leading, organising, and motivating agile project teams to achieve a high level of performance and quality in delivering agile projects that provide exceptional business value to users

  • Bring new ideas and innovation for process development and overall organizational progress.

  • Improve the operational systems, processes, and policies in support of organizations mission - specifically, support better management reporting, information flow and management, business process and organizational planning

  • Provide solutions commensurate with the customers’ needs within the ambit of the given environment so as to lead to business results.

  • Understand client requirements and accountable in ensuring support team is meeting client expectations

  • Holds team accountable to steps of service to deliver great service

  • Ensures team members have the training, tools, facility, and infrastructure necessary to complete their jobs

  • Ensures how quality standards are maintained at all times

  • Build and maintains strong relationships with clients, subcontractors, vendors, team members

  • Report monthly, quarterly and annual sales and assigned invoiceable sales forecast

Requirements

  • An experienced, innovative, and result driven professional with significant experience in IT Delivery in large corporates

  • Make critical business decisions to meet customer expectations

  • Collaborate with functional partners to implement the strategy and achieve business goals

  • Problem detection and analysis of root cause

  • Proven ability to lead teams to achieve results

  • Exercise independent judgment and handle unique situations to accomplish goals in tight time frames

  • Demonstrated skills in planning and financial analysis

  • Medium level of planning, project management, and change management skills

  • Good presentation skills. Ability to influence different functions, geographies, and the ability to build a strong consensus

  • Good analytical skills focused on service performance and quality metrics

  • Good Understanding of Cloud Technology, AWS/Azure

  • Fortune 500 Customers
  • Over 300 employees globally
  • Singapore, India, UK, USA
 

Gecko is the leading AI-based Video Interview Bot that’ll help you connect with us. To access Gecko, visit the following link, fill up the registration form and you are good to go for the interview!

Gecko interview link:https://goo.gl/EkWTke

 

Key Benefits

PARTIAL LIST OF BENEFITS

Apart from a state-of-the-art office with ergonomically friendly atmosphere, Web Spiders offers a host of other benefits to its employees like:
 

On-the-job Benefits

  • Regular and Process Oriented Appraisals
    Employee performances are evaluated on a quarterly basis. All employees have easy access to the management for regular feedback and exchange of ideas.
  • Training Room and Library
    We have a training room and a library with an extensive range of books, magazines and electronic resources available for advanced learning and development.
  • Lunch Subsidy
    We offer high-quality, fresh and healthy lunch at a 50% subsidized rate. Complimentary snacks are also served during evening hours.
  • On-the-job Training
    Web Spiders offers regular on-the-job training programs on Drupal, Sitecore, Kentico, EKTRON, HTML and other upcoming technologies. We also offer soft skills training programs periodically.

    There is also a unique training program for freshers known as PRATHAM. Best of the class is absorbed into live projects. Interested employees can write to [email protected].

    Deserving candidates qualify for on-site training programs in US/UK as well as sponsorships for special training camps.
  • Paid transportation benefit
    Employees are entitled to get reimbursed for transportation after 9.30 pm as per office rules.
  • Rewarding Buddy-Referral Program
    You can recommend your friends for suitable positions. In addition to the thrill of working with your friends, you also get an attractive incentive based on the seniority and designation of the selected candidates.
  • Complimentary Breakfast and Snacks
    We serve nutritious and tasty snacks, including fresh fruits, to keep employees fuelled throughout the day.

Leave Benefits

  • Paid and Sick Leave - 20 Days
    Apart from standard public holidays (details on our Intranet) employees are entitled to the following leave structure after 4 months of their tenure.
    Paid leaves – 14 days in a calendar year
    Sick leaves – 6 days in a calendar year
  • Maternity Leave
    Employees of Web Spiders are entitled to 26 weeks of paid maternity leave as per statutory laws and company guidelines.
  • Special Bereavement Benefit
    It is available to employees for immediate family bereavement and is processed in a short notice. It forms part of overall leave and can be extended based on the management's decision.

Working Hours

Normal working hours at Web Spiders are from 9:30 a.m. to 6:30 p.m. (Monday through Friday).

Awards for Excellence

No good deed goes unrewarded at Web Spiders. Excellent performance is officially recognized with Awards for Excellence and Certificates of Merit at our Annual Town Hall Meets.

Relocation Support

For outstation candidates, Web Spiders provides comprehensive relocation support, including relocation fees and airfare.

Fun @copy; Web Spiders

Spiders love to work hard and party harder! Parties, picnics and movie trips are all a part of our work culture at Web Spiders!

We have 2 table tennis boards in our campus. You can break into a little sweat, get your brain racing and come back to work refreshed. More details and guidelines are on the office intranet.

Financial Benefits

  • Gratuity
    After 5 years of continuous service, employees become eligible for gratuity. It is given @copy; 15 days basic salary for every completed year of service.
  • Income Tax Consulting on request
    We offer free tax consulting through our Chartered Accountants.

Select Clients

  • omron - WS Group Client
  • Mitsubishi Motors - WS Group Client
  • NUS - WS Group Client
  • Sands - WS Group Client
  • SCM World - WS Group Client
  • International Trade Centre - WS Group Client
  • Syntel - WS Group Client
  • Agency for Science, Technology and Research - WS Group Client
  • Samsung - WS Group Client
  • Aviva - WS Group Client

WS Group is an equal opportunities employer and all applicants will be treated fairly on merit regardless of their; gender, sexual orientation, marital status, age, physical characteristics, religion, race, nationality, ethnic origin or disability.

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