Web Spiders has been certified and awarded with the ISO 9001:2008 certification for “Design and Development of Software for Web and Mobile Platforms."
As a Customer
- Web Spiders is focused on meeting customer requirements in terms of Time, Cost and Quality.
- Web Spiders maintains an index called customer satisfaction index which is derived after taking measurable feedback from the customers. This index is tracked for continual improvement quarter on quarter.
- There is a defined and documented methodology for project management and quality control which ensures that your projects are delivered on time, on budget and at the highest standards of quality in software and creative design.
- To ensure that 'what we say' is 'what we do' there is a disciplined and periodic system of Internal Review & audit coupled with an Independent 3rd party audit for our entire quality management system.
- The pillars of strength are our deep rooted focus on 'continual improvement' and 'innovation'. Together they promise to bring newer opportunities to our customers and continually enhance the bar for customer satisfaction.
As an Employee
- At Web Spiders you are the most important resource and we listen to you.
- There is a consistent and planned initiative to develop this resource through training and providing a state-of-the-art infrastructure to enhance performance.
- The employee development index is constructed periodically to assess your development in terms of satisfaction and performance. The overall focus on continual improvement ensures that life at Web Spiders means continuous growth and satisfaction.
- Periodic appraisals ensure that you are paid and promoted at the best standards of the industry.
- A Global outlook and a multi-national satisfied customer and employee base ensures that you work at the cutting-edge of technology, creativity and process management.
As a Supplier
- We treat you as partners in growth.
- Our treatment is fair and honest.
- The supplier satisfaction index calculated and continually improved at Web Spiders ensures that your payments are made ON-TIME as per agreed terms.
- We demand high levels of performance and quality in your products and services and equally offer a high level of satisfaction in return.
- Our motto is always long-term and we value your relationship.
As an Investor
- Your investments are safe and secure.
- There is a continuous initiative to yield higher and higher returns on your capital.
- The EPS is marked as one of the quality objectives to imply the fundamental focus on continual improvement to shareholder satisfaction.
- Systems and processes of the company are being continuously enhanced to ensure accuracy and transparency in the company's operations.
- Shareholder satisfaction is the ultimate realization of all our objectives.
Quality Policy
- We are committed to provide quality software and creative design services, on time and as per agreed customer requirements.
- We shall continually improve our quality standards and productivity.
- We shall endeavor to innovate across all critical processes of the company.
- We will strive to satisfy and delight our customers, employees, suppliers and investors.
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