Web Spiders is an ISO 9001:2000 certified company
and has adopted the strategy of continual improvement
and innovation for growth. To understand how it
translates to you please visit the links below:
Web
Spiders is focused on meeting customer requirements
in terms of Time, Cost and Quality.
2.
Web
Spiders maintains an index called customer
satisfaction index which is derived after
taking measurable feedback from the customers.
This index is tracked for continual improvement
quarter on quarter.
3.
There
is a defined and documented methodology
for project management and quality control
which ensures that your projects are delivered
on time, on budget and at the highest standards
of quality in software and creative design.
4.
To
ensure that 'what we say' is 'what we do'
there is a disciplined and periodic system
of Internal Review & audit coupled with
an Independent 3rd party audit for our entire
quality management system.
5.
The pillars of strength are our deep rooted
focus on 'continual improvement' and 'innovation'.
Together they promise to bring newer opportunities
to our customers and continually enhance
the bar for customer satisfaction.
As
an Employee:
1.
At
Web Spiders you are the most important resource
and we listen to you.
2.
There
is a consistent and planned initiative to
develop this resource through training and
providing a state-of-the-art infrastructure
to enhance performance.
3.
The
employee development index is constructed
periodically to assess your development
in terms of satisfaction and performance.
The overall focus on continual improvement
ensures that life at Web Spiders means continuous growth and satisfaction.
4.
Periodic
appraisals ensure that you are paid and
promoted at the best standards of the industry.
5.
A
Global outlook and a multi-national satisfied
customer and employee base ensures that
you work at the cutting-edge of technology,
creativity and process management.
As
a Supplier:
1.
We
treat you as partners in growth.
2.
Our
treatment is fair and honest.
3.
The
supplier satisfaction index calculated and
continually improved at Web Spiders ensures
that your payments are made ON-TIME as per
agreed terms.
4.
We
demand high levels of performance and quality
in your products and services and equally
offer a high level of satisfaction in return.
5.
Our
motto is always long-term and we value your
relationship.
As
an Investor:
1.
Your
investments are safe and secure.
2.
There is a continuous
initiative to yield higher and higher returns
on your capital.
3.
The
EPS is marked as one of the quality objectives
to imply the fundamental focus on continual
improvement to shareholder satisfaction.
4.
Systems
and processes of the company are being continuously
enhanced to ensure accuracy and transparency
in the company's operations.
5.
Shareholder
satisfaction is the ultimate realization of
all our objectives.
Quality
Policy:
1.
We are committed to provide
quality software and creative design services,
on time and as per agreed customer requirements.
2.
We shall continually
improve our quality standards and productivity.
3.
We
shall endeavor to innovate across all critical
processes of the company.
4.
We
will strive to satisfy and delight our customers,
employees, suppliers and investors.
